At New World IT we work hard to ensure that our customers’ IT solutions are working as expected, but don’t take our word for it!
Below is the feedback from some of our customers.
Our firm is a rapidly growing outsourcing firm that requires near 100% uptime. When we approached New World IT we were nervous as we thought we may end up changing all our servers to suit a typical setup. Our move was extremely smooth and the handover was exemplary and we changed no hardware or software. New World IT are our IT helpdesk – average call pick up is outstanding – always under 5 minutes from logging the call. Maintenance is completed out of hours so that we get less disruption. Our users are extremely complimentary on the engineers ability and the speed at which they solve the problems. I would have no hesitation in recommending New World IT to any start – mid size company.
When Citizen needed to update its core computer systems New World IT provided in-depth consultancy on suggested routes and solutions. They then assisted our IT team in making a complex transition to a new computer platform. Since installation New World IT has been very proactive in ensuring that the systems work to a high standard and provide quality advice and support as needed.
New World IT provides Ashridge Security Management Ltd with IT support services and consultancy for our critical IT infrastructure and systems, and they were responsible for designing and project managing our network and infrastructure build. New World IT proactively assists us by managing and monitoring our systems to provide the early detection of issues and system maintenance. Their responsive helpdesk and support facility delivers exceptional customer service in a timely and easily understandable manner which our users really appreciate.
If you value smooth running business operations, prompt customer care and a reliable IT support service then I can wholeheartedly recommend New World IT to you for their professional aptitude and expertise and I would be happy to provide a reference.